I did not receive an automated payment request email from noreply@traisr.com after receiving notice of permit approval. What do I do?

If you did not receive an automated payment request email within 24 hours of your permit approval notice, please call or email the Permit Clerk at 610-687-3000 or easttown@easttown.org. Please note that the automated payment request process for final permit fees due does not apply to zoning permits or drainage permits.

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1. I am planning a project, but need a site map or plot plans for my permit. How can I obtain this information?
2. I did not receive an automated payment request email from noreply@traisr.com after receiving notice of permit approval. What do I do?